Creative Genius

About Us & Products

Where are you based?

We are a small business based in Mullingar, Co. Westmeath, Ireland.

I personally design and hand make each product to order.

Posters & Prints - Custom designed to suit your order and printed locally by small businesses in Westmeath.

Other gifts are printed/produced by me personally at my home office.

 

 

Where do You Source Your Supplies?

Our supplies are sourced from Irish businesses, with exception of LED Light Bases that need to be sourced in Asia.

We source our materials from businesses all around Ireland, but try our best to keep the majority of our suppliers local.

We use local printers from Mullingar to print our posters.

 

 

Shipping & Delivery

Shipping & Delivery Times
  • Orders are handmade and can take 2-3 days to ship depending on the product. 
  • In most cases I am able to ship next day or within 48 hours, but if you require something urgently I would recommend you add rush order to your Purchase.
  • Delivery Times: Delivery is completely dependent on An Post. From experience, most orders arrive next day or after 2 days of posting to most of Ireland and Northern Ireland, with exception of Dublin. Dublin Parcel Centre can take up to 3 days to send a parcel to delivery. Unfortunately, there is absolutely nothing I can do to guarantee a faster delivery.
  • So Between you placing and order and receiving the item can take from 2-7 days, please keep in mind that the products are custom made, bespoke specifically for you and require time to be made also.
How will my order be delivered?

We use An Post Parcel with fully trackable shipping in order to let you follow the status of your delivery. As soon as your order has been posted we will send you a dispatch confirmation mail together with your tracking number. 

I want to track my order

Once we have completed and handed your order over to An Post we will email you the tracking number. You can also track your shipments here using your order ID number from your confirmation email.

My order arrived damaged, what now?

Please contact us immediately. Include an image of the damaged product as well as the damaged packaging along with your order ID number and a short message letting us know if you would like a replacement or a refund for the damaged goods.

Payments & Price

How do I pay for my order?

We accept all major credit cards (Visa, Mastercard and American Express). We use Stripe as our payment partner to guarantee safe and secure payments.

When am I charged for my order?

You will be charged directly in the checkout counter after you complete your order.

Can I cancel or change my order?

If you notice that you made a mistake or would like to cancel your order; please reach out to us as quickly as possible to see if we can accommodate your request.

Unfortunately in some cases we are not able to cancel or change orders since the products we sell are unique and custom-made to our customers.

Please take your time to check that all information supplied is correct prior to placing the order to ensure that everything is as you would like it.

Product Options & Customisations

Spotify Frames & Plaques

All our Spotify Frames and plaques are completely customisable.

You can choose:

Song name and Artist

  • A personal photo or album cover.
  • Colour of your frame/light base

 

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